Delivery Information

Thank you for choosing www.christmasstore.uk for your shopping needs. We strive to provide you with a seamless and enjoyable shopping experience. Below, you will find important information regarding our delivery process.

Shipping Costs:
Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination. You can view the shipping costs during the checkout process before finalizing your purchase.

Order Processing Time:
Orders are processed within 1-2 business days after payment confirmation. Please note that orders placed on weekends or holidays will be processed on the next business day.

Tracking Your Order:
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package’s journey.

Delivery Address:
Please ensure that the delivery address provided during the checkout process is accurate and complete. We cannot be held responsible for delayed or undelivered orders due to incorrect address information.

Contact Information:
If you have any questions or concerns about your order, our customer service team is here to help. You can reach us via email at santa@christmasstore.uk. Please include your order number in the subject line for a faster response.

Delivery during Peak Seasons:
During peak seasons and holidays, delivery times may be slightly longer than usual due to increased demand. We appreciate your understanding and patience during these times.

Thank you for choosing www.christmasstore.uk. We appreciate your business and look forward to serving you again in the future.

Happy shopping!